Privacy Policy
IndWin Casino · Last updated February 2026
What We Collect
Identity, contact, financial and usage data — only what an account needs.
How We Use It
Run your account, meet KYC law, stop fraud, support you.
Your Rights
Access, correct, delete, port or object — just ask us.
1. Introduction
IndWin Casino is the data controller for the personal information you provide. This policy explains what we collect, why, how we protect it, and the rights you have over it. It covers the app, the website and all related services.
2. Data We Collect
Identity data (name, date of birth, ID documents for KYC). Contact data (phone, email). Financial data (UPI ID, transaction history). Usage data (games played, session times, device and IP). Cookies and similar technologies.
3. How We Collect Data
Directly from you at registration, deposit and verification. Automatically as you use the Site (device, analytics, gameplay). From third parties such as payment processors and identity-verification partners.
4. Purpose of Processing
To operate your account and process deposits and withdrawals. To meet legal and anti-money-laundering obligations. To detect fraud and protect players. To provide support. To send service and, where you consent, marketing messages.
5. Legal Basis
We process data under contract (running your account), legal obligation (KYC and AML), legitimate interest (fraud prevention, service improvement) and consent (marketing, which you can withdraw any time).
6. Data Sharing
We share data with payment processors, identity-verification providers, regulators and, where legally required, law enforcement. We do not sell your personal data to third parties — ever.
7. Data Retention
We keep account and transaction data for the period required by our licence and anti-money-laundering law, typically several years after account closure. Beyond that we delete or anonymise it. You may request deletion subject to those legal retention duties.
8. Your Rights
You can request access to your data, correction of errors, erasure, restriction of processing, portability, and you can object to processing based on legitimate interest or consent. Email us and we respond within statutory timeframes.
9. Cookies
We use essential cookies (login, security), analytics cookies (how the Site is used) and, with consent, marketing cookies. You can manage non-essential cookies through your browser or our cookie controls.
10. Security Measures
SSL/TLS encryption on all transactions, encrypted storage of sensitive data, strict access controls, and regular security reviews. No system is perfectly secure, so we also rely on you keeping your credentials safe.
11. International Transfers
Where data is processed outside your country, we use recognised safeguards such as standard contractual clauses to ensure equivalent protection.
12. Contact & Complaints
Data protection queries: [email protected]. If you are unhappy with how we handle your data you may complain to the relevant data-protection authority. We would rather resolve it with you first — contact support any time.
We handle your data carefully because trust is the whole business. See also our terms & conditions and responsible gaming pages.